Rights and ownership

Rights: All services provided by Airborne (the "company") shall be for the exclusive use of the client (the "client") other than for the company’s promotional use. Upon payment of all fees, the following reproduction rights for approved final deliverables created by the company for this project shall be granted: Client to gain full transferable rights to brand identity. Client to gain full license to reproduce works through commercial printers.

Ownership: The client shall be entitled to full ownership of all final artwork created during the project upon full payment of the agreed fee.

Third party contracts: The company may contract with other creative professionals to provide services such as web development, photography, and illustration. Any third party terms and conditions will include full reproduction rights for the client. Where such contracting adds to the project cost, the client will first be asked for permission to proceed. No project will commence on the assumption that third parties might be required for project completion. Such details will be finalised prior to project commencement, unless requested by the client at a later date.

Communication

The company can be reached by email or Skype. Phone and Skype calls are summarised by the company in a follow up email, helping both parties keep track of specific design requirements and potential changes.

Standard Payment schedule

The client will make a 50 percent down payment prior to work commencing. The project can be scheduled once the company receives the down payment. The down payment is non-refundable. The remaining 50 percent is payable to the company upon completion of the project, and before deliverables are supplied to the client.

Delayed payment

If, after the project has commenced, subsequent invoices are not paid within 30 days, a 5 percent (5%) “delayed payment” fee will be charged. This initial 5 percent figure will be added upon each recurring 30-day period until the full amount has been received by the company.

Cancellation

If after project commencement client communication (face-to-face, telephone, Skype, or email) stops for a period of 30 days, the project can be cancelled, in writing by the company, and ownership of all copyrights shall be retained by the company. A cancellation fee for work completed shall be paid by the client, with the fee based on the stage of project completion. The fee will not exceed 100 percent of the total project cost, unless a delay of payment is incurred.

Miscellaneous

Samples: The client shall provide the company with samples of print design that result from the project deliverables. Such samples shall be representative of the highest quality of work produced. The company may use such copies and samples for publication, exhibition, or other promotional purposes. The company shall have the right to photograph all completed designs or installations and shall have the right to use such photographs for publication, exhibition, or other promotional purposes (unless otherwise agreed).

Confidentiality: The client shall inform the company in writing before the project commences if any portion of any material or information provided by the client or if any portion of the project is confidential.

Indemnity: The client agrees to indemnify and hold harmless the company from any and all claims, demands, losses, causes of action, damage, lawsuits, judgments, including attorneys’ fees and costs, but only to the extent caused by, arising out of, the work supplied by the company.

Consensus

A document containing the above terms and conditions will be supplied along with the first invoice. Payment of this invoice will be taken as acceptance of these terms.